Privacy Policy

A traveller sits quietly in the shade of a sunlit riad courtyard with a fountain, orange trees and warm plaster walls, holding a closed journal.

Last updated: 28th September 2026

Who we are

Amerrance (ABN 32 677 611 997) publishes this website and the Amerrance blog, newsletter, and membership programme. This policy explains what personal information we collect, why, and what you can do about it.

What we collect

  • Contact details you give us directly: name, email address, and any details you include in a contact form or a direct question to the team.
  • Membership and billing information, handled by Ghost and our payment processor. We do not store your full card details ourselves.
  • Newsletter subscription details, including whether you are on the free list or a paid membership tier.
  • Basic usage information collected automatically through the site (pages visited, general location by country, browser type), typically through analytics tools.
  • Anything you volunteer when asking for a custom itinerary or a direct travel question, which may include travel dates, destinations, and preferences.

How we use it

  • To deliver what you signed up for: the free newsletter, membership benefits, itineraries, and answers to direct questions.
  • To process membership payments and manage renewals or cancellations.
  • To send the free monthly newsletter and, for members, the monthly member email and any relevant alerts.
  • To improve the site and the content we publish.
  • To refer you, only at your request or with your clear consent, to a licensed travel agent, an insurer, or an airline for a specific enquiry.

Who we share it with

We do not sell personal information. We share it only with:

  • Service providers who help us run the site and membership, such as Ghost, our payment processor, and our email delivery provider, solely to provide those services.
  • A licensed travel agent, insurer, or airline, only when you have asked for that specific referral or connection.
  • Authorities, if required by law.

Cookies and analytics

[Describe your actual analytics and cookie setup here, for example Ghost's built-in analytics or a third-party tool, and whether a cookie banner is shown.]

Data storage and security

We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, including relying on the security measures of Ghost and our payment processor. No online system is completely secure, and we cannot guarantee absolute security.

How long we keep it

We keep personal information for as long as needed to provide our services and to meet legal, accounting, or reporting requirements, after which it is deleted or de-identified.

Your rights

You can ask to see, correct, or delete the personal information we hold about you, and you can unsubscribe from the newsletter or cancel your membership at any time. To do any of this, contact us at hello@amerrance.com. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner.

Children

This site is not directed at children, and we do not knowingly collect personal information from anyone under 16.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it was last revised.

Contact

Questions about this policy or your personal information: hello@amerrance.com.